.Mac snafu - vanishing email, probable .mobileme transition bug

Are you using .Mac email. Are you missing any emails? Are you sure? How do you know?

Well a growing number of people are complaining to Apple that they are, and they only found out because someone complained about not responding to a previous email. The missing emails were at first thought to be a problem with .Mac and Gmail senders, but as the posts grew, it has become apparent that the issue spans many well known corporate domains.

So far Apple customer service reps have no fix for the problem, and some callers are being denied tier 2 support and being told its an intermittent issue. The posts started on June 6th, but the issue seems to have started before that date for some. Some have even said they were told that the missing emails would be in their webmail, and only desktop .mac was effected. This too is posted to be inaccurate. Even others have been told that the missing emails are probably gone for good, lost the the web abyss.

Have you been affected? Many have run their own tests, sending bulk numbered emails to their .mac accounts from other email accounts. Many have reported not receiving them all. Missing 1,2 or 3 out of 10. Are you effected? I suggest you run your own tests and see. If you are, you can find more details here: Apple Discussions Forum - Missing .Mac Mail Thread

Looks like they havent worked out all the .mobileme bugs yet. If you are missing email, you may want to report the problem to Apple Care at 1-800-275-2273.

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10.5.3 Bug Alert! This is why I tell my clients to hold off on running updates !!...

According to the Mozilla Group and MacNN, There is a serious bug in Mac OS 10.5.3 Leopard that can cause crashes, lockups and more! More examples of why I tell my clients not to apply updates as soon as they are released. ( With the exception of Security Updates! ) I inform my clients to hold off installing any upgrades for a week or two at least. Let someone else be the guinea pig and find the problems, and there are bound to be some with any upgrade. After a week or two, if no major bugs are found that will effect you, then go ahead and install the update(s). Security Updates should be installed immediately however.

Heres some details on the bug in Mac OS 10.5.3 .....

"A variety of Mozilla-based applications are triggering serious errors following Apple's Mac OS X 10.5.3 update, scattered reports indicate. Users are indicating that programs such as Firefox, Camino, Songbird and others are now spawning crashes and lock-ups, "zombie" processes, and an inability to shut down a Mac without using the power button. Mozilla is currently tracking the issue, but as of press time has not assigned a priority to the item, nor an estimated time for a solution.

The problem does not appear to be limited to Mozilla software however, as more general shutdown problems are currently being discussed on Apple's support forums. In most or all cases it appears that users are left staring at the "loop," the same loading symbol that appears when first loading Mac OS X.

A number of homemspun fixes have been suggested, including the removal of things like Qmaster services, or anti-virus login items. Less dramatic options may include fixing permissions on the boot drive, or removing USB and FireWire devices one-by-one."

Reposted from MacNN

SO..... If you use Firefox or any other Mozilla product, I suggest holding off on Mac OS 10.5.3 update for a while! Keep checking here for an update to this issue!

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