Call 911! Or, with an iPhone or Apple Watch, Invoke Emergency SOS.

Have you ever needed to call emergency services from your or someone else’s iPhone? Almost by definition, such calls take place at stressful times, and it can be hard to remember what to do. Or, if you’ve been in an accident, it might be difficult or impossible to navigate the iPhone’s interface. In iOS 10.2 and watchOS 3 and later, Apple added the Emergency SOS feature to help.

Emergency SOS does three things:

• First, it calls emergency services, using whatever number is appropriate for your location, which could be particularly helpful when you’re traveling abroad.
• After your emergency call ends, Emergency SOS sends a text message with your location to emergency contacts that you’ve set up previously in the Health app.
• Finally, it displays your Medical ID for first responders so they can be aware of things like medication allergies. You create your Medical ID in the Health app as well.

How you invoke Emergency SOS varies slightly depending on which Apple device you have:

• On the iPhone 8, iPhone 8 Plus, and iPhone X, press and hold the side button and either of the Volume buttons until the Emergency SOS slider appears. Either drag the Emergency SOS slider to call emergency services right away, or just keep holding the side and Volume buttons. If you continue holding the buttons down, a countdown begins and an alert sounds; at the end of the countdown, the iPhone automatically places the call, a feature that Apple calls Auto Call.
  
• On the iPhone 7 and earlier, rapidly press the side button five times to bring up the Emergency SOS slider. Drag the slider to call emergency services. (The quintuple-click can work on the new iPhones too; it’s an option in Settings > Emergency SOS.)
• The Apple Watch acts like the newer iPhones. Press and hold the side button to bring up the Emergency SOS slider, or keep holding the side button to start a countdown after which the Apple Watch will call emergency services automatically via Auto Call. The Apple Watch must be connected to your iPhone, be on a known Wi-Fi network and have Wi-Fi Calling enabled, or be an Apple Watch Series 3 with a cellular plan.
  

It’s only human to want to test this in a non-emergency situation, and you can do so without actually placing the call. On both the iPhone and the Apple Watch, there will be a red hangup button you can tap, followed by an End Call or Stop Calling button. Similarly, you can cancel notifications of your emergency contacts.

You’ll also want to stop calls if they’re placed accidentally—we know someone who had his hand in his pocket in such a way as to press the Apple Watch’s side button long enough to start the call, and since he was in a noisy environment, he didn’t hear the alert or notice anything until the 911 service called his iPhone back.

To add emergency contacts—the people who you’d want notified if you were in an accident, for instance—follow these steps on your iPhone:

1. Open the Health app, and tap the Medical ID button at the lower right.
2. Tap Edit, and then scroll down to Emergency Contacts.
3. Tap the green + button to add a contact.
4. Select the desired person, and when prompted, pick their relationship to you.
5. Tap Done to save your changes.

Two notes. First, if you’re concerned about activating the Auto Call feature inadvertently, you can turn it off in Settings > Emergency SOS on the iPhone, and for the Apple Watch in the Watch app, in My Watch > General > Emergency SOS.

Second, bringing up the screen with the Emergency SOS slider also automatically disables Touch ID and Face ID, such that you must enter your passcode to re-enable them.

I sincerely hope that you never have to use Emergency SOS, but that if you do, it proves to be a faster and more effective way of contacting emergency services.

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4 New Apple OS Features You Can Use Today

Apple just released new versions of all its operating systems—iOS, macOS, watchOS, and tvOS—fixing bugs, plugging security holes, and, best of all, adding a few new features. Here are four things you can do once you’ve updated. (If you’re concerned that installing the updates may cause other problems, check with me first.)

1: Sleep better after using your Mac late at night.

macOS 10.12.4 Sierra has gained Night Shift, a feature from iOS that automatically shifts the colors of the screen to the warmer end of the spectrum after dark. Night Shift may help you sleep better by reducing the amount of blue light that tricks your body into thinking it’s earlier than it is.
To set up Night Shift, open System Preferences > Displays > Night Shift and choose Sunset to Sunrise from the Schedule pop-up menu. Night Shift knows when the sun rises and sets wherever you are, but if you prefer, you can also set custom on and off times. (If you don’t see the Night Shift button in the Displays preference pane after upgrading to 10.12.4, your Mac is unfortunately too old to support Night Shift.)





If you’re working with graphics at night, or if video looks odd, you can turn off Night Shift manually. Do that either in the Displays preference pane or by scrolling down in Notification Center (click it in the upper-right corner of the screen) to see the Night Shift switch.

2: Find the AirPod that fell between the couch cushions.

Apple’s wireless AirPods earbuds are cute, but they’re also easy to misplace. If you can’t find yours, iOS 10.3’s Find My iPhone app can help. Bring it up, tap the AirPods icon in the display, and then tap the Play Sound button to make them play a locator sound. If you’ve lost only one AirPod, you can mute the other so it’s easier to hear where the sound is coming from.



Note that Find My AirPods works only when in range of a paired iOS device, so it may not help if you lose an AirPod while running.

3: Don’t be “that person with the Apple Watch” at the theater.

You’re in a darkened theater, at a movie or a play, and when you move in your seat or cover your mouth to cough, your Apple Watch’s screen turns on, annoying the people around you. Even worse is when a notification rolls in, causing the watch to make a sound. Embarrassing, we know. Happily, watchOS 3.2 adds Theater Mode, which turns on Silent mode and keeps the screen dark by disabling its standard “raise to wake” behavior.
To enable Theater mode, open Control Center by swiping up from the bottom of the screen. Then tap the Theater Mode button, which is emblazoned with theater masks. After the performance, you’ll need to disable Theater mode manually by tapping its button again.



If you do need to check the time surreptitiously (who knew this performance would go so long!), tap your Apple Watch’s screen, or press the Digital Crown or side button.

4: Ask Siri to find your car in a humongous parking lot

We’ve all been there. You parked at the mall, but got turned around while you were inside, and now you can’t find your car in the sea of automobiles. In iOS 10.3, you can now search for “parked car” in Maps, or just ask Siri, “Where did I park?”



And if you ever lose your car at a place like Disney World, this feature alone will be worth the price of the iPhone!

Note of caution - I typically tell my clients to wait a minimum of two weeks before installing any new updates such as these. Keep in mind the new releases are DAYS old (as of this post). May want to hold off on installing and see if there are any bugs that need worked out. But at least you know about some new features you can look forward to. Feel free to drop me a line if you are interested if its safe yet. ;-)

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